Case Study

Recovering $18,000 in Unbilled Owner Expenses Across 55 Luxury Rentals

+12% Profitability Through Expense Recovery

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$18K

Revenue Recovered

+12%

Profitability Gain

Unbilled Rate Now

Client Snapshot

Portfolio: 55 luxury vacation rental properties
Revenue: $2.8M annual revenue
Leakage Rate: 10 to 20% of monthly expenses never billed to owners
Audit Period: 12 months of historical expenses reviewed

Challenges

Unbilled Expenses
10 to 20% of monthly expenses never billed back to owners
Emergency Repairs Absorbed
Costs absorbed by management instead of passed through
Vendor Invoice Errors
Cleaning costs untracked and invoices miscategorized

Results

Revenue Recovered
$18,000 annualized through proper owner billing
Unbilled Rate
Reduced from 15% to 2%
Profitability
+12% management company margin with zero new properties
Historical Discovery
$21,300 in unbilled expenses found in 12-month audit

The Solution

A 12-month audit revealed $21,300 in unbilled expenses. FinAccurex implemented proper owner billing workflows, expense categorization standards, and vendor invoice tracking.

The unbilled expense rate dropped from 10 to 20% down to just 2%, recovering $18,000 in annualized revenue and improving management company profitability by 12% with zero new properties added.

Is This Your Situation?

Part of each month's expenses is never billed back to owners.
Vendor invoices are miscategorized, and cleaning costs are not tracked per property.
Emergency repairs are absorbed by the management company instead of passed through.

Service Used

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